You may return most new, unopened items within 14 days of delivery for a full refund. Shipping fees are non-refundable. Items must be received by us before issuing a refund. A confirmation email will be sent once we receive the returned item.
Helpful Hint:If returning by mail, we suggest using USPS flat rate shipping for convenience (you can find information on flat rate shipping HERE). You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process your refund request (5 to 10 business days).
If you need to return an item, please contact us at email@example.com please have your order number and details about the product you would like to return ready. We will respond quickly with instructions for how to return items from your order. Thank you for your patience and understanding.
We can ship to virtually any address in the world. The processing time for orders takes no more than 3 business days. After that, delivery time within the United States is 3 - 6 business days, and 10 -15 business days internationally. In addition orders placed before 8 PM EST will begin processing the same day. If placed after 8 PM EST order will begin processing the following business day. Weekend orders are processed and shipped the following business day.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Standard shipping takes 3 - 6 business days.